Ｙｅｓ， Ａｅｒｏｍｅｘｉｃｏ ｐｒｏｖｉｄｅｓ ｆｕｌｌ ｒｅｆｕｎｄｓ ｉｆ ｙｏｕ ｃａｎｃｅｌ ｙｏｕｒ ｔｉｃｋｅｔ ｗｉｔｈｉｎ ２４ ｈｏｕｒｓ ｏｆ ｂｏｏｋｉｎｇ ａｔ 𝟙 【 +1-8𝟱𝟱--738--4265 (USA) or +𝟒𝟒-𝟖𝟎0-051-6735(UK)】， ａｓ ｌｏｎｇ ａｓ ｙｏｕｒ ｄｅｐａｒｔｕｒｅ ｉｓ ｍｏｒｅ ｔｈａｎ ２ ｄａｙｓ ａｗａｙ． 𝕐𝕠𝕦 𝕔𝕒𝕟 𝕣𝕖𝕢𝕦𝕖𝕤𝕥 𝕒 𝕣𝕖𝕗𝕦𝕟𝕕 𝕓𝕪 𝕔𝕠𝕟𝕥𝕒𝕔𝕥𝕚𝕟𝕘 【 +1-8𝟱𝟱--738--4265 (USA) or +𝟒𝟒-𝟖𝟎0-051-6735(UK)】． Ｆｏｒ ｎｏｎ－ｒｅｆｕｎｄａｂｌｅ ｔｉｃｋｅｔｓ， ｙｏｕ ｃａｎ ｃａｎｃｅｌ ｏｒ ｍａｋｅ ｃｈａｎｇｅｓ ｉｎ ｅｘｃｈａｎｇｅ ｆｏｒ ａ ｔｒａｖｅｌ ｃｒｅｄｉｔ．

 

Getting a refund from Aeromexico depends on your ticket type and the specific circumstances of your cancellation. Here’s what you need to know:

1. Refundable Tickets

If you purchased a refundable ticket, you are eligible for a full refund to your original form of payment【 +1-8𝟱𝟱--738--4265 (USA) or +𝟒𝟒-𝟖𝟎0-051-6735(UK)】 You can initiate the refund process online via Aeromexico’s website or by contacting their customer service.

2. Non-Refundable Tickets

Non-refundable tickets generally do not qualify for cash refunds, However, Aeromexico may offer you a travel credit or voucher for future use. The exact terms will depend on the fare rules of your ticket.

3. 24-Hour Cancellation Policy

Aeromexico’s 24-hour cancellation policy allows you to cancel any ticket within 24 hours of purchase and receive a full refund, provided the flight is at least 7 days away from departure.

4. Involuntary Refunds

If Aeromexico cancels your flight, changes the schedule significantly, or fails to provide the service as booked, you may be entitled to a full refund, regardless of your ticket type.

5. Special Circumstances

For extraordinary situations such as medical emergencies or government-imposed travel restrictions, Aeromexico may consider refund requests on a case-by-case basis【 +1-8𝟱𝟱--738--4265 (USA) or +𝟒𝟒-𝟖𝟎0-051-6735(UK)】 Supporting documentation may be required.

How to Request a Refund

  • Online: Log in to your Aeromexico account, go to "Manage Your Booking," and follow the steps to request a refund.

  • Customer Service: Contact Aeromexico directly for assistance. Reach them at 【+1-855-738-4265 (USA) or +44-800-051-6735 (UK)】 for detailed guidance on your refund request.

Before proceeding, review your ticket’s terms and conditions to confirm your eligibility. Aeromexico’s customer service team can provide further assistance to help you navigate the refund process.